I would focus on the negative reviews foremost. Then look on the Better Business Bureau reviews of this company. I rely heavily on them first as they give the most honest reviews of these companies. I’m a research fanatic.
I rarely use popular companies that a lot of people use because even if they had a good experience with there often times one in a million.
I will never use TEMU for example. I’ve read the Better Business Bureau reviews and you could not pay me to use them. It’s one of those I’m not taking the chance because I can’t afford to let it happen to me.